Patio Furniture

Store name: Cedar Store
Website: www.cedarstore.com

Description: CedarStore is located near Pittsburgh Pennsylvania. They started business in 1992. They started making their own furniture mainly out of cedar and have grown by leaps and bond since. They have a good internet program and ships patio, garden and outdoor patio furniture worldwide. They make most of their own products locally in their factory and resell/redistribute products from other manufacturers. They have a wide selection of products, more than most other stores. They have great product knowledge for they make the patio and outdoor furniture themselves.

Type of store: brick and mortar with internet sales

Types of products: Patio furniture selections include Benches, Swings, Chairs, Tables, Adirondack, Gazebos and just about anything else related to furniture. Furniture is made primarily of cedar.

Customer Service: Their customer service very good.

Sales Knowledge: Excellent.

Quality: Good.

Shipping: Good, most all products shipped on time. There are a few times the products where on back order and took 2-3 weeks to ship. Pretty common in this industry.

Price: Good

Selection: Excellent

Notes: I like this store in that they are also a manufacturer of their products. Most stores that make their own patio and outdoor deck furniture have outstanding customer service, sales knowledge and policies. The one outstanding feature for this store is their wide selection of products. A shopper can find almost anything they need from this store. Their quality is good but the thickness of the wood is average compared to other stores. Overall, a great store.

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Store name: Applegate Furniture
Website: www.applegatefurniture.com

Description: Applegate Furniture is located in Canfield Ohio. They are a brick and mortar store that also sells on the internet. This patio furniture store is unique in that they have very good business relationships with several Amish families that build patio and outdoor furniture by hand. They bring the products down to the store once or twice a week. Applegate Furniture store then resells these products locally and via the internet. Most of the sales are local although they are trying to grow the internet business.

Type of store: brick and mortar with internet sales

Types of products: Benches, Swings, Chairs, Tables, Adirondack furniture made of cedar, poplar, recycled plastic and a few others.

Customer Service: Their customer service is the best I have found. Ask for Tiffany or Paul. See notes below.

Sales Knowledge: Excellent.

Quality: Excellent

Shipping: Good, most all products shipped on time. There are a few times the products where on back order and took 2-3 weeks to ship. Pretty common in this industry.

Price: Good

Selection: Average

Notes: This is one of the stores that I used in my business. They drop shipped all my orders for me for over 4 years or so. They have the best customer service of any of my stores that I worked with. If a product was damaged during delivery, they would replace it with no questions asked. They usually sent out a replacement part and not an entire patio furniture product.

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